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Cookies Policy

Cookies Policy

We use cookies to improve your browsing experience, manage site functionality, and analyse our performance. This policy explains what types of cookies we use, why they're used, and how you can control them.

What are Cookies?

A cookie is a small piece of text that's stored on your device when you visit our website. It contains information about your interactions with the site and helps us remember your preferences for future visits.

Why Do We Use Cookies?

We use cookies to:

  • Enhance user experience by remembering your login details and preferred settings
  • Analyse traffic patterns and improve site performance
  • Manage session continuity and secure browsing
  • Enable marketing preferences, such as newsletter subscriptions

Essential Cookies

Essential cookies are required for our website to function properly. They enable features like secure logging in and prevent users from accessing restricted areas of the site.

These essential cookies expire when you close your browser or after a short period of inactivity.

Session Cookies

Session cookies are temporary files stored on your device during an active browsing session. They help us remember:

  • Your login credentials
  • Temporary adjustments to page layout or content
  • Transient data, such as shopping cart contents

These session cookies expire when you close your browser or after a short period of inactivity.

Persistent Cookies

Persistent cookies remain stored on your device between browsing sessions until they reach their expiration date. They help us remember:

  • Permanent login credentials and preferences
  • Customised layout or content choices
  • Marketing subscriptions and communications

You can delete persistent cookies from your browser at any time, but this may impact some site features.

Functional Cookies

Functional cookies enhance user experience by allowing the site to remember settings such as language preference and accessibility options.

These cookies are essential for ensuring our website is accessible and usable for all visitors.

Analytics and Performance Cookies

We use analytics tools like Google Analytics to monitor how users interact with our site. This helps us improve page loading times, content organisation, and overall user experience.

Analytics cookies can be used to:

  • Track visitor numbers and demographics
  • Analyse browsing patterns and engagement metrics
  • Identify areas for improvement in site performance

You may disable analytics by blocking third-party scripts or using browser extensions specifically designed to prevent tracking.

Preference and Language Settings

We use cookies to remember your language preferences, font sizes, and other adjustable settings. These cookies allow you to personalise the appearance of our website without having to reconfigure each visit.

These preference cookies are used exclusively for functional purposes and do not track user activity across multiple sessions or devices.

Login/Session Continuity

We use session and persistent cookies to manage login continuity, ensuring that users can remain logged in even after closing their browser or navigating away from the site temporarily.

This feature prevents unnecessary re-authentication requests during prolonged browsing periods.

Device Recognition

Some of our analytics tools use device recognition technology to provide more detailed insights into user behaviour across different devices and browsers. This allows us to tailor content and marketing efforts towards specific demographics.

Device recognition data is typically anonymised and aggregated, making it impossible for third parties or advertisers to identify individual users based on this information alone.

Security-Related Cookies

We implement cookies to enhance security features like secure login sessions, session timeout warnings, and anti-cross-site request forgery protection. These measures protect you from malicious activity that might compromise sensitive information.

Browser Storage Technologies

Modern browsers use storage technologies like LocalStorage, SessionStorage, or IndexedDB to save user data for convenience purposes, such as saved form contents or temporary calculations. Our site adheres to standard browser implementations of these features and ensures data security in line with industry best practices.

Third-Party Integrations

We sometimes integrate external services into our website that may place non-essential cookies on your device. These third-party integrations can:

  • Display targeted advertising
  • Track user behaviour for analytical purposes
  • Enhance interactive elements, such as video players or live chat platforms

You can control these third-party activities by blocking their scripts, using ad blockers, or configuring browser cookie settings to restrict data collection.

Marketing/Communication Preferences

We respect your preferences regarding marketing communications. By opting out of our newsletter list, you prevent receiving unwanted promotional emails from us and related advertisers.

To further tailor content recommendations or targeted advertising efforts, we use cookies that:

  • Store user-specific choices for marketing materials (e.g., avoiding certain categories)
  • Identify active consent status for specific types of communication
  • Enable analytics to track opt-out preferences across multiple touchpoints

Cookie Consent Management

We honour your preference regarding cookie placement and tracking activities. If you choose not to accept cookies or selectively reject non-essential ones, we'll ensure our site remains accessible without compromising functionality.

Cookie management options are available on all pages of the website; follow these steps:

  1. Click "Preferences" in the top menu.
  2. Access your account settings for cookie controls and privacy information.
  3. Configure your browser to control cookies if you don't see an option within our platform.

Browser Cookie Controls

To manage or clear cookies on most popular browsers, refer to the following resources:

  • Google Chrome
  • Mozilla Firefox
  • Microsoft Edge

Clearing or Disabling Cookies

Clear your browsing history and disable non-essential cookies whenever you:

  • Change browsers
  • Visit from a different device (IP address)
  • Complete an important financial transaction (for added security)
  • Experience unusual login prompts or technical issues

Keep in mind that disabling certain cookies can affect site functionality.

Site Functionality with Cookies Disabled

If cookies are not enabled, some features may be compromised:

  • Customisation preferences might default to last set values
  • Login credentials may need re-entry for every new session
  • Some areas of the website, especially analytics tools and user-centric features, will require explicit configuration through each visit.

Technical Diagnostics and Performance Optimisation

Our platform benefits from aggregated analysis provided by third-party services. This data helps us refine browsing experiences:

  • Page speed improvements via informed resource prioritisation
  • More accurate error tracking to identify system areas for improvement

We commit to using the least intrusive means of tracking possible, as outlined above in our commitment to user privacy and preference management.

Aggregated Analytics Information

To protect individual identities while still providing actionable insights into browsing patterns:

  • User numbers are rounded to larger units (e.g., instead of saying "100 visitors" we report on bands like 100-500)
  • Engagement metrics, such as time spent or pages viewed per session, become statistical distributions rather than specific figures

By masking sensitive details in this way and applying relevant data anonymisation techniques:

  • User experience becomes more secure
  • Platform diagnostics enjoy greater clarity

Improving Your Experience with Cookies

To enhance our services while keeping your online interactions private:

  1. Install trusted extensions for browser security, like ad blockers or anti-tracking tools.
  2. Opt-out of targeted marketing whenever presented the option to do so.
  3. Regularly review cookie consent options and update your preferences as needed.

Stay secure in your browsing habits; enjoy a seamless interaction with our website through these easy-to-implement measures.

Cookies Policy Changes

As part of ongoing platform optimisation, we may make changes to this policy at any time without notice to reflect updates or improvements in security, functionality, analytics tools, marketing preferences, device recognition protocols, and other areas touched upon.